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Support Based Services

ENTERPRISE Support for your small business

Many small business go without proper technical support, relying instead upon an employee whose love of Warcraft may make him or her the local office "computer guru." Other organizations may depend upon a staffer's friend or relative (who's "interested in computers") to provide technology advice or assistance when critical systems fail.

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Some turn to their hardware manufacturer's telephone support line for help, only to be disappointed when the solution to many problems proves to be performing a reinstallation (thereby resulting in the loss of all the business owner's data). Some rely upon a big box electronic store's service arm, never receiving the same (novice, often under-educated, and inexperienced) technician twice. And still others locate a student or individual who provides computer support "on the side."

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These support methods are not cost-efficient, nor are they effective IT investments, proper troubleshooting or administration options.

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Small businesses need knowledgeable, trusted technology partners who are proficient with current technologies and willing to learn their industry's operations requirements. Our team of qualified technology experts collaborate and become knowledgeable with our client's needs in order to to tailor the appropriate services and solutions that can be recommended and deployed. The result is almost always more cost-effective, more efficient, more profitable operations for our clients.

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